Refund & Shipping Policy

At Pale Hall Ltd we are committed to offering, high-quality fine art and unique antiques. Due to the nature of these items, all sales are final. We do not accept returns or offer refunds on any purchases. This policy ensures that the authenticity and integrity of the pieces remain intact and that our customers can buy with confidence knowing each item is one-of-a-kind.

We encourage you to thoroughly review all available information, including photographs, descriptions, and condition reports, prior to making your purchase. Should you have any questions about a specific item, please do not hesitate to contact us.

Please note that we will not be liable for any purchases made by mistake. It is the responsibility of the buyer to ensure the accuracy of their order before completing the transaction.

By completing a purchase, you acknowledge that you have read, understood, and agreed to our No Returns or Refunds Policy. This acknowledgment is a binding agreement that the buyer accepts all terms related to the finality of the sale and waives any claim for refunds or returns.

If you have any concerns or questions about an item before purchasing, please do not hesitate to contact us. We are here to assist you and ensure you have all the information needed for your decision.

Shipping is estimated to take up to one month from the date of purchase. However, due to the nature of fine art and antique items, particularly larger or more fragile pieces, shipping times may vary and could take longer.

Please note that shipping may incur an additional charge depending on the size, weight, destination, and special handling requirements of the item. We will inform you of any additional shipping fees prior to processing your order. We will also keep you updated throughout the shipping process and provide tracking information once your item is en route.

Should you have any specific shipping requirements or concerns, please contact us, and we will do our best to accommodate your needs.